South African SDI Alliance Sets Strategic Goals for 2012

By: Walter Fieuw, CORC
Leaders of the South African SDI Alliance congregated between 16 – 18 January 2012 to follow up on progress made since the strategic meeting held at Kopling House in January 2011. At last year’s meeting, the Alliance agreed to a shift of focus towards upgrading of informal settlements. Despite one of the world’s largest housing delivery programmes, the South African government has failed to curb the demand for housing and the improvement of basic living conditions for millions of poor people. The Alliance has pledged ‘to strengthen the voice of the urban and rural poor in order to improve quality of life in informal settlements and backyard dwellings’. This we will accomplish by supporting communities who are willing and able to help themselves.
At the Kopling House strategic meeting, the following four broad strategies were decided upon to define the work of the network:
- Building communities through the Federation of the Urban Poor (FEDUP) and Informal Settlement Network (ISN) using SDI social tools;
- Building partnerships with government at all tiers;
- Implementing partnerships through projects; and
- Keep record of learning, monitoring and evaluation.
Upgrading informal settlements is an inherently complex endeavor considering the various socio-political realities connected to harsh living conditions and illegality. However, across South Africa the urban poor are mobilizing and building institutional capacity to engage local governments around community-initiated upgrading agendas. As the Alliance’s saying goes, “Nothing for us without us”. Dialogues and outcomes of this year’s strategic meeting focused on meeting the development indicators, which the Alliance set for itself at Kopling House. This year will see a renewed focus on the following:
- Capacitating regional leadership structures, and the creation of a national ISN coordinating team
- Recommitment to the spirit of daily savings, daily mobilization and daily exchanges of learning
- Deepening the quality of selected settlement upgrading, while growing the ISN network
- Developing relevant and sensitive indicators, guidelines and protocols for the Alliance’s core activities to spur self-monitoring and evaluation.
- Resourcing the Alliance through effective partnerships with local governments, universities and other development agencies such as the National Upgrading Support Programme (NUSP, Dept of Human Settlements) and the promotion of establishing Urban Poor Funds, similar to the Stellenbosch experience.
Building coalitions of the urban poor with capacity to capture the imaginations of city builders, both from the top-down and the bottom-up, is not often highly regarded or understood when upgrading strategies are devised. The Alliance is committed to strengthening the voices of the urban poor through building effective, pro-poor partnerships and platforms with local government, and implementing these partnerships at project level.
As the process to understand the discrepancies and commonalities between the agendas of communities and the municipality get underway, work must begin. Communities and the municipality develop, in partnership, a mix of “quick wins” that can build trust and show real change for communities. At the same time, the Alliance is geared towards challenging many of the assumptions that lie behind planning for the urban poor throughout cities in South Africa. Other projects that get chosen for implementation are difficult cases designed to influence the way the municipality operates so that its methods come closer to the planning priorities of communities.
All the project types also influence communities. At these interfaces of bottom-up agency and top-down city management, new ways of seeing, grappling with and undestanding informality emerge, and shack dwellers are no longer passive by-standers to the development enterprise, but active partners and innovators, finding workable, affordable and scalable solutions to urban poverty.
In South Africa, Ms. Mandela Learns from the Community at Sheffield Road

**Cross-posted from the CORC Blog**
By Ariana K. MacPherson, SDI Secretariat
In July 2011, a national leader of the South African Federation of the Urban Poor (FEDUP), Patrick Magebhula Hunsley, was appointed to serve on the Ministerial Task Team on Water and Sanitation headed by Ms. Winnie Madikizela Mandela. The Team came into being in response to the Makhaza toilet scandal earlier this year, and was tasked with addressing the issue of open-air, incomplete and dilapidated toilets in poor communities across South Africa.
By early 2012, the team is meant to report back to Minister Sexwale of the Department of Human Settlements with recommendations based on their findings on the scale and geographic spread of the problem, as well as any “irregularities or malpractices,” of which quite a few have already been unearthed.
In early December, Ms. Mandela was in Cape Town for a National Task Team forum, where community leaders, task teams and members of social movements such as the Informal Settlement Network, one of the members of the South African SDI alliance, presented reports on the state of sanitation in their communities. Following these reports, the SA SDI Alliance made recommendations on upgrading of urban informal settlements based on their experiences of re-blocking at Sheffield Road.
They shared how this process has led to many positive outcomes, including the incorporation of sanitation within the re-blocked clusters, rather than on the periphery of the settlement as is usually the case. Where toilets have been incorporated into clusters, community members reported a marked difference in levels of vandalism and blockages, both of which are problems that can cause the State huge costs in informal settlements.
Upon hearing about Sheffield Rd., Ms. Mandela was eager to visit the community. She spent time meeting with women who have mobilized to turn what was not long ago a maze of dark alleyways with few safe or functioning toilets nearby into a vibrant community working together to bring about permanent change.
Manenberg Backyarders: Doing What We Can, with What We Have, Where We Are

By Charlton Ziervogel, CORC/SDI Secretariat
These are the words that epitomize the approach the Western Cape Backyarders Network (WCBN) has towards solving the problems that exist within backyarder communities in Cape Town. But how do you build momentum in a community that has had a history of fragmented approaches to solving its numerous problems? The answer for Manenberg has been both simple in its execution and complex in the processes followed to get to where it is today. Various community organisations at work in Manenberg met recently at the People’s Centre at a gathering organized by the WCBN in conjunction with the Informal Settlement Network (ISN) to review the work being done to improve the lives of backyarders in the area.
Organizing the Community
Patsy Daniels, chairperson of the Manenberg Development Coordinating Structure (MDCS) explained the history of community organization within Manenberg. She described how organisations within Manenberg have been competing for funds, resources and exposure, which has seen a very disjointed approach to solving the area’s problems. The role of the MDCS was to provide a coordinated structure for organisations to work together and has provided the platform for the WCBN to start making a real impact on the lives of the backyard dwellers of Manenberg.
Melanie Manuel of the WCBN highlighted the plight of people living in backyard shacks across Cape Town and brought into sharp contrast the unique set of problems faced by slum dwellers who are effectively hidden from the public eye. She explained that with the help of the Community Organisation Resource Centre (CORC) and its links to Slum Dwellers International (SDI), the rituals of enumeration and savings were being utilized to begin an upgrading initiative with Manenberg backyarders as well as some of the most overcrowded rental stock houses in the area. The plan of action did not end here, however, and the approach being followed by the organisations tasked with looking after the housing sector in Manenberg included a multi-facetted method, which would seek to draw in various other sections of the community.
Yulene Waldeck, a member of the WCBN and Manenberg Community Management Services (COMS), then took the gathering through the proposals for a multi-purpose centre, which would be located on a vacant piece of land. The centre would provide accommodation for the elderly, drug abuse counseling facilities as well as skills training and support to young mothers who often lived in overcrowded conditions and had no place to go when facing the pressures of motherhood. In addition, the centre would serve as offices for the organisations working with backyard dwellers and give the community a first port of call in addressing the complex issues around backyard living and informality.
Savings and Enumerations
Savings served as the entry point for the work of the Federation of the Urban Poor (FEDUP) in Manenberg. Naeema Swartz of the Manenberg Slum Dwellers explained that even in a community like Manenberg where people are very poor, the need to save is very important. She emphasized that the discipline of savings was key to help many backyard dwellers in the area upgrade and improve their current living conditions. The principle here was to develop the ethos of self-reliance in addressing the concerns of their own community. Gail Julius of the WCBN took the opportunity to highlight another of SDI’s key rituals, that being enumerations and explained how this tool served as an excellent mobilizing and learning tool for the community of Manenberg. The enumeration helped the various role-players understand that overcrowding was one of the biggest concerns facing residents. In one instance the enumeration team had encountered a home where 22 people were sharing a one-bedroom house. The enumerations highlighted the difficulty backyarders had with regards to accessing basic services like sanitation, electricity and water. They would often have to pay for access to these services from the tenants of the rental housing stock. This meant that if there were issues with the tenants the backyarders had no grounds for legal recourse as the City had agreements with the tenants and not with the backyarders, effectively leaving them in limbo.
Henrietta and Lezhaun, members of a family of ten living in an overcrowded one-bedroom house in Manenberg, explained that they have been on the waiting list since 1987. Compounding their overcrowded circumstances was the additional fact that they are both blind. This family in particular raised awareness around the plight of many families where 2nd to 3rd generation members, having no place to move to, simply stayed in overcrowded conditions. In many cases, situations like these have led to the establishment of backyard accommodation which has been the only viable option for people who did not want to move out of Manenberg or lose the social security net that familial networks in the area provided.
Washiela Baker of the Caring Organization, who has been active in community work in Manenberg for over 25 years, stated that she was shocked at the findings of the enumeration. Being able to go into the backyards and witness for herself the conditions people were living under galvanized her to focus more effort towards these people who were hidden from the public gaze.
Providing realistic solutions
The enumeration thus guided the community organisations in the housing sector of the MDCS towards an approach that would seek to upgrade the living conditions of backyard dwellers by improving the dilapidated make shift structures, which thousands of residents in Manenberg find themselves living in today. A secondary proposal looked at the opportunities that existed in demolishing old rental stock houses and building structures that used the space more efficiently to house more people. Melanie Manual explained how the space currently occupied by a five-unit structure could be utilized to build units for eight families and include a courtyard space for children to play in safety.
Unveiling the Upgraded Shack
The main thrust of the gathering was to draw people’s attention to the dire conditions the backyarders found themselves in but at the same time highlight solutions which the community themselves could be involved in. The gathering was invited to take a walk to the site of an upgraded shack in the Manenberg area. Melanie explained that an agreement had been reached with the local government to allow for the upgrading of current structures as long as correct procedures were followed. Backyard shacks housing family of the tenants of council houses could be upgraded provided the tenants were in agreement. This simple step towards an upgrading agenda will mean that thousands of backyarders in Manenberg will finally have the opportunity to live in structures that provide shelter from the harsh Cape Town elements. The upgraded shack was built by an NGO called iKhayalami who specialize in affordable homes and alternative technologies for the urban poor. As people gathered round the new structure a discernable buzz could be felt sweeping through the crowd. Shouts of encouragement and praise rang out as Ms. Sandra Joubert was presented with the key to her new home. To outsiders it would not seem like much, but for this resident of Manenberg who had spent many a winter battling flooding, a leaking roof and the bitter cold, it meant a home that gave her not only shelter but dignity. As the guests who had been invited to view the shack dispersed, a crowd of local residents remained. Their interest had been sparked and inquiries were being made as to how they could access this new kind of shack.
Since the unveiling, Ms. Joubert has had numerous visitors to her upgraded shack all wanting to know how they could get their own shacks upgraded. The WCBN with the help of CORC, FEDUP, ISN and Ikhayalami had clearly struck a chord with the community and upgrading appears to be the more realistic and viable alternative to the never ending waiting list which seemed to offer no hope for the backyarders.
Between the “informal” and the “formal”: Slum upgrading in South Africa
By Benjamin Bradlow
SDI secretariat
Building a bridge between the “informal” and the “formal”: Reflections on slum upgrading in South Africa
In January, the South African SDI Alliance affirmed a vision to build city-wide networks of informal settlement communities that mobilize to upgrade their settlements. Nearly six months later, about 30 representatives of the Alliance partners — the Informal Settlement Network (ISN), Federation of the Urban and Rural Poor (FEDUP), Community Organisation Resource Centre (CORC), iKhayalami, and uTshani Fund — met in Cape Town to reflect on the upgrading work that has been accomplished thus far.
On 7 June, visitors from elsewhere in South Africa visited the settlement of Sheffield Road. There, the ISN and CORC have worked with community leadership to re-arrange or “re-block” shacks in the dense settlement built on a road reserve. In addition to re-arranging the settlement spatially, they have built upgraded shack shelters. As the project has fallen within the ambit of a city-wide partnership between the Alliance and the Metropolitan Municipality of Cape Town, the community has been able to work with the City to install new toilets in locations planned by the community as part of the arrangement of shacks.
The Alliance then spent the next two days reflecting on the way in which the upgrading process has unfolded in Sheffield Road. The lessons from this case study served as a springboard for a deeper discussion around basic principles for upgrading projects ongoing or still to come both in Cape Town and in the Alliance nationwide.
The underlying lesson of this discussion is that upgrading informal settlements is anything but the technical exercise presented by many in the formal world such as governments, professionals, and academics. The primary challenge lies in the basic fact that upgrading settlements requires the inclusion of whole affected communities in the processes that go into such improvements. Whether we refer to the political, financial or planning aspects of upgrading, it is the initiative and leadership of organized communities that is the essential ingredient in making a project successful.
Evaluating and learning from Sheffield Road
Critical feedback from all participants emphasized both positive and negative aspects of the process and outcome of the Sheffield Road project. Positives included the demonstration that in situ reconfiguration of space within a settlement can make a large contribution to the building of social bonds and life within a settlement, as well create a safer environment from both crime and natural calamities. Further, the relationship of the city-wide ISN and the leadership of the Sheffield Road community helped build a bridge to municipal officials. This resulted in the provision of new toilets located as part of a spatial layout plan developed by the community. Though leadership structures have been challenged throughout this process, the existence of strong leaders able to mobilize residents through a risky process of tearing down shacks and rebuilding, has been a powerful impetus for the success of the project.
Participants noted an apparent dependency on technical support from the NGO, insufficient contributions from savings, difficulties with uninterested or unaccountable leadership structures, and a general lack of “sensitization” of the community. It was emphasized that community mobilization is the key to the sustainability of any upgrading project. As long as the NGO drives the process, the project fosters a growing sense of entitlement in the community and prevents residents from taking ownership.
What is blocking out?
Blocking out is a way of refining the planning of informal settlements. Put more simply, “blocking out” or “re-blocking” refers to a rearrangement of shacks in an informal settlement. Re-blocking is a way of addressing the larger concept of spatial reconfiguration versus the simple delineation of sites. The difference is between focusing on individual households or space that is used by whole communities. The space can be used for communal amenities, or to create lanes for installation of services such as water, sanitation and electricity.
Blocking out is also understood as a way to increase tenure. It demonstrates community capacity with regard to planning, and makes way for installation of services, which can provide a greater level of security to residents.
Shelter provision
In the case of Sheffield Road, iKhayalami, a NGO linked to CORC, provided replacement zinc shelters to residents who moved their shacks as part of the “re-blocking” exercise. The Alliance debated whether this should be linked to “re-blocking” and how it should be done.
Positive aspects of provision of shelter are primarily related to the fact that residents’ shelters may be damaged in the course of moving their shacks. Further, they are only given four walls, so they contribute to the building of their new shacks, breeding stronger ownership of the project. Finally, the provision of a shelter upgrade through iKhayalami was considered necessary for mobilizing the community in a non-disaster situation.
Criticisms of this approach centered on the linking of private housing space — the upgraded shack — to what is primarily a project about public living space — the re-blocked settlement. Some participants noted that the upgraded shelter may be seen as minimizing the existing investments that residents make into their shelters prior to the re-blocking exercise. A related point was that informal settlement residents have demonstrated great resourcefulness in building shacks and sourcing material for these shacks. Therefore, provision of a new shelter may distract from larger upgrading projects. Some suggested that the provision of new shelters in the context of re-blocking could amount to a reduced form of “RDP” housing provision, and could set an example for a R5,000 subsidy for improved shack versus a R50,000 subsidy for a government house.
Another critique suggested that it would not be cost-effective for CORC/iKhayalami to provide heavily subsidized shelter upgrading solutions at any kind of meaningful scale. While some participants saw this as a critique of working to upgrade private shelter through provision of modular iKhayalami-type materials, an additional view was that this was also a way to access the resources of the State for the poor. The NGO would be making an up-front investment to get much greater returns in terms of the potential resources that could be secured from the State. The view is that funds such as those coming from Emergency Housing Fund or Urban Settlements Development Grant could be made available at large scale for such an upgrading protocol, given a proper demonstration model. The popularity of the iKhayalami shelters in the projects proposed to the Community Upgrading Finance Facility (CUFF) board, even with a 10% required contribution on the part of informal settlement residents, indicates that this may be a favorable option.
Finally, there was a discussion about the difference between finance for public upgrading improvements — eg. public space, basic services — and funding constraints for individual improvements — eg. shelter. This led to a discussion of the possibility of trying to implement a financial instrument for shelter upgrades. It could be partly microcredit, which would help provide some recognition for the investments that families make to upgrade their shelters. By the same token, the discussion acknowledged that upgrading an informal shelter is a risk that would be very difficult to get banks to take on without some kind of further guarantee. Hence a mix of grant funding and microcredit was proposed as a way to a) provide access to finance, and deepen formal acknowledgment of investments that the poor make into their shelters, and b) to develop a potentially sustainable mechanism for both securing finances for upgrading informal households from a State nominally keen on providing subsidies for poverty alleviation, while simultaneously “banking” an “unbanked” sector.
How do communities organize to upgrade?
“Blocking out is actually a mobilization tool more than anything else. We are saying that we are an Informal Settlement Network. So we need to be preaching informal settlement upgrading.”
— Rose Molokoane
The case of Sheffield Road highlights a number of challenges regarding community organization. The long time frame of the project is due primarily to difficulties in mobilizing savings contributions for the shelter upgrade. Further, the ISN leadership engagement with the community included the institution of a new community leadership structure that was not initially accepted by the community. Ultimately, there was a sense that it was especially difficult to build a constituency for upgrading at Sheffield Road without dangling the carrot of a shelter upgrade.
But if a community-led approach to upgrading is to be taken to scale within the Alliance, then everyone agreed that the key conversation is about how communities organize themselves. Savings has long been the backbone activity of the Alliance partners. Yet savings has been one of the most difficult activities to mobilize in the upgrading process. A central contradiction is that savings has long been a membership-based activity linked primarily to FEDUP. But upgrading is a community-wide process, which therefore requires community-wide pooling of financial resources.
In Sheffield Road, re-blocking has been done in clusters of about 15 shacks, and savings has also been organized at that level. In Umlazi in Durban, the community divided itself up into five different sections, and has begun saving by section for upgrading projects.
Such strategies for community-wide savings have a big impact on the methods of organization that communities are finding necessary for upgrading at the whole settlement scale. In Slovo Park, in Johannesburg, the community leadership realized that it had to organize structures all the way down to the block or street level in order to be effective. “We realized that we were holding lots of meetings and people weren’t coming,” said community leader Mohau Melani. “We realized that we have to go down to the block level.”
It was further noted that enumeration can be an effective tool for promoting such organization. Perhaps even more importantly the use of enumeration as a tool for understanding the most important needs of a community was underlined. Participants agreed that, in most cases, the enumerations taking place within the Alliance are not being used to the full extent of their potential effectiveness.
A social movement aimed at the upgrading of informal settlements is an issue-based social movement. Therefore, the primary activities of this movement need to be geared towards identifying developmental issues — through tools like enumeration, profiling, and regional dialogues — as well as the pooling of political and financial resources — through the establishment of deeper leadership structures, savings schemes, and participation of women.
The challenge of scale
The establishment of the Community Upgrading Finance Facility (CUFF) is an initiative of the Alliance designed to encourage a constituency for community-driven upgrading projects nationwide. CUFF operates through a bottom-up structure. Informal settlement and backyard shack dweller communities make proposals to a board composed of a majority of slum dwellers, for grant funding for upgrading projects.
The intention of CUFF is to demonstrate a wide multiplicity of upgrading solutions, methods for community leadership of upgrading projects, and institutional structures for bottom-up, city-wide finance facilities for upgrading that can eventually be adopted by the State. CUFF was established earlier this year, but few of the projects that the board has approved are yet up and running. Participants in the meeting agreed that a renewed focus on deep mobilization, as detailed in the previous section, needs to be the primary focus in order to generate a constituency for projects that will be creative, effective, respond to community need, and have potential for going to larger scale.
Key resolutions
- The number one determinant of an effective upgrading project is an organized community. It was resolved that the following factors are key to evaluating an effective community:
- Leadership structures are constituted all the way down to the street or block level. At the settlement-wide level, a Community Development Committee that include all existing structures in a community (eg. women’s forums, business forums, task teams, etc.)
- Regular community meetings where residents have a chance to bring up their needs and have them recorded.
- Community-wide savings. There are different methods that can exist for how these are organized, but the key is to have transparent and accountable systems that breed trust in the process.
- Enumeration. A clear and participatory account of the needs and make-up of the community.
- Regional dialogues to draw out the type and scale of needs that exist at the regional or city-wide level.
- Participation of women.
- Partnership with local authorities. These are designed to increase learning around the challenges and successes of community-led strategies for informal settlement upgrading, and to get these methods adopted as policy.
- NGO role is to link communities, provide strategic support for external partnerships, and advise network leaders on building their movement. NGO professionals do not mobilize communities, and should not become primary implementers or managers of a project.
- Focus on existing community investments in their settlements. Shelter upgrades should not ignore the pre-existing capacity for building, maintaining, and upgrading shacks in informal settlement communities.
- Alliance goal is to develop a large variety of upgrading solutions, and not to standardize a one-size-fits-all approach for all settlements.
- Shelter upgrade can accompany other upgrades, but mobilization (meetings and exchanges) should make clear that such work is entirely de-linked from other types of upgrading (eg. blocking out). Role of shelter upgrade is to provide a model that can access further resources from the State for the poor.