The lack of basic services has been a challenge for informal settlement dwellers in South Africa. Many informal settlements lack basic services, some walk a distance to access basic services and those who do have access to the services struggle when they need their services to be maintained (fixing when they break or are stolen).
Through the Asivikelane campaign, social movements (ISN and FEDUP leaders who are community facilitators for different informal settlements) collect data by contacting community residents about the conditions of their services. As a result, the data is shared with relevant departments to ensure a strong relationship such as Solid Waste Management, Water and Sanitation, Maintenance Unit, Roads and Storm Water etc.
To address community issues, these departments engage directly with informal settlements on a regular basis. As a result of these working relationships, refuse removal intervals have been improved, toilets have been unblocked, damaged or non-functional facilities have been repaired, water taps have been repaired, storm water drainage is maintained, chemical toilets are drained regularly, and some communities now use the spaces they used for dumping for community gardening and recycling. For instance, the Department of Solid Waste provides cleaning materials for cleaning campaigns, refuse bags, and waste management education for residents and now communities are able to contact the department of solid waste directly to request for assistance when their waste containers are overflowing.
With the help of waste management, the Asivikelane Campaign have conducted several cleaning campaigns in the following settlements:
- Mathambo Informal Settlement;
- Havelock Informal Settlement;
- Parking ton Informal Settlement;
- Mallaca Informal Settlement;
- Johanna Road Informal Settlement;
- Boxwood Informal Settlement;
- Simplace and NCP etc.