Know Your City: the Process, the Platform, and the Campaign

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The end of 2017 marked the end of a four-year strategic planning period for SDI and the close-out of various projects and contracts in support of implementation of that plan. To report on the successes, challenges, and impact of our work over that time, SDI produced a Basket Fund Close Out report, available in full here. In this series of blog posts, we present excerpts from this report that highlight some of the key learnings and impact of our work over the past four years and point towards areas for continued growth in the new Strategic Plan, launched this year.

Fundamental to effective learning and influence is the quality and accessibility of the knowledge produced. SDI’s commitment to increased rigour in settlement profiling meant that 2013 – 2017 was a watershed period for this work which has come to be known widely as SDI’s Know Your City work and campaign.

The Process

Since the SDI network was founded, grassroots profiling, enumeration and mapping has been at the heart of the organizing process. Pioneered by slum and pavement dwellers in India, community profiles and enumerations have served to organize the urban poor and make informal settlements visible to city authorities throughout the Global South. These data then ground dialogue and partnerships between communities and local government aimed at improved security of tenure, basic services and housing. As such, the information becomes power for the organized slum dwellers who gathered it. Power balances shift between the community and city officials. Instead of beggars or protesters, the community asks officials to recognize them as partners with information and ideas for how to make changes that will benefit cities and informal settlements. For over 20 years, SDI’s peer-to-peer exchange programs have helped to spread and refine the practise of community-led profiling and enumeration from the congested slums of Mumbai throughout SDI’s network of close to 30 federations. As more and more federations undertook the process, it became clear that the data could play a powerful role in global advocacy aimed at enhancing the hand of each local federation to influence urban policy and practice. Without a measure of standardization in data collection tools and a transition to digital data management, the aggregation and dissemination of data is limited. SDI federations agreed to design a single, standardized informal settlement profile tool and to adopt and co-design support technologies to enhance data accessibility.

The Platform

The decision was made to create a Know Your City (KYC) data platform to house and analyze the SDI network’s slum settlement data. The federations remained laser focused on their principles and insisted: technological support and standardization could not substitute face-to-face engagement; the technology had to be simple and was pointless if not useful to local communities; and the transition had to ensure it did not exclude those without technological capacity. Two iterations of the KYC platform have been developed in conjunction with community profilers and enumerators throughout the network. KYC 1.0 proved that SDI’s profiling and enumeration processes could use standardized tools to enable global aggregation, while preserving the community organizing and inclusive social processes that give SDI’s data its power. KYC 2.0 proved this data would be of tremendous use to communities, governments and development partners in understanding informality and guiding upgrading plans. KYC 3.0 seeks to institutionalize people-driven data as the core starting point for building and monitoring inclusive and resilient city development. To do so, the platform and the community process must step up to yet another level in terms of its accessibility, data rigor, and data visualizations. This new iteration will reflect SDI’s improved TOC and measurement of resilience outcomes and will be housed on SDI’s own platform built in Bangalore by the federation’s partners.

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The Campaign

Community-managed profiling and mapping and the KYC data platform are the two legs upon which the Know Your City campaign stands. In 2014, SDI, Cities Alliance and UCLG-A launched the Know Your City campaign in order to promote the institutionalization of people-driven data in government and development partner programing. At the conclusion of 2016, SDI signed a new MOU with UCLG-A to expand partner cities and is working with Cities Alliance to embed people-driven data in all its global programing, monitoring and evaluation. Cities Alliance has supported a Joint Work Program (JWP) to expand the reach of KYC. The Know Your City campaign has proven its capacity to anchor partnership through the organization of slum dwellers at city scale to gather data on the informal settlements. Local government-community partnerships then use this data to set baselines, plan and monitor development interventions, inform policy and practice, co-produce upgrading agendas, and jointly implement urban development that fully capitalizes on the comparative advantages of each party. SDI is partnering with the Asian Coalition for Housing Rights (ACHR) to expand the campaign throughout Asia. In phase 1, settlement profiling was carried out by communities in Davao Philippines; Jhenaidah, Bangladesh; Jogjakarta, Indonesia; Yangon, Myanmar; and Battambang, Cambodia.

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Change Story 2: KYC Campaign Touches Down in Latin America

This year, SDI expanded the Know Your City campaign to Latin America to support organized urban poor communities looking to use community-led profiling and mapping to catalyze dialogue with government and/or other potential collaborators to improve the lives of the poor. Small support grants for this work will be available to organizations who show that organized urban poor communities are working toward outcome level change in their settlement or city linked to: Improved public health and safety; Improved livelihoods; Improved land tenure security; or, Improved strategic influence of the urban poor.

Selected groups will have access to the standarized KYC profiling tools, use of the KYC platform and increased visibility as part of the KYC campaign. The expansion of KYC to Latin American provides an opportunity to connect and network urban poor social movements in Latin America, Africa, and Asia. At the World Urban Forum, SDI secured preliminary commitments from UCLG and partnersh such as TECHO and HFHI to partner in this initiative.

In Recife, the community and support organization INTERAÇÃO (SDI’s Brazil Affiliate) and Habitat for Humanity International are using the KYC framework to strengthen the organization and capacities of poor and vulnerable groups threatened by eviction. Using the data, communities can defend and negotiate for improve tenure security and services. Particular importance will be given to the residents of informal/precarious settlements in the areas most valued and subject to real estate pressure. Information on the different favelas will also be used to develop a city-scale vision that communities will use in proposing or establishing alliances and influencing urban policies. This will serve to strengthen the involvement of these communities and influence the revision process of the Recife Master Plan through spaces for dialogue with the local government in the perspective of ensuring adequate housing spaces for the poorest.

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Profiling Progress per Hub, 2013-2017

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SDI’s Basket Fund represents a commitment from SDI’s partners to join a global network of slum dweller organizations in their long-term struggle to combat poverty and exclusion in cities. In a development sector dominated by consultants and specialists, SDI adds value as a unique organization channeling resources directly to the poor for the development and implementation of their own strategies for change. This arrangement represents an understanding by SDI’s partners that systemic change won’t be projectized or fall neatly into a funding cycle, but requires long-term multi-pronged collaboration to continuously garrison the gains and push the boundaries.

On both fronts SDI made substantial inroads during the 2013-2017 period. Download the full publication here.

Stories from the ground: Know Your City settlement profiling in SDI’s Asian Hub

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In July 2017 during the Asia Hub meeting, members made a renewed commitment to explore links between SDI and a longstanding partner organization in the urban space, the Asian Coalition for Housing Rights (ACHR), through the Know Your City campaign. They developed a plan to initiate, implement, and activate the settlement profiling process in 25 cities in 6 countries across Asia.

The five country teams who were present at SDI’s Asian Hub meeting were selected for the first phase of the citywide community-led profiling project. All five teams have a history of building urban poor networks in their local contexts. The support NGOs in each of these countries actively assist the urban poor networks with community savings, community mapping, initiating community-managed development funds, and exploring solutions to problems of land and housing through initiatives in community and housing development.

As of April 2018, great strides have been made.

  • 23 settlement profiles and GPS boundary maps completed in in Davao, Philippines
  • 7 settlement profiles and GPS boundary maps completed in Jhenaidah, Bangladesh
  • 9 settlement profiles and GPS boundary maps completed in Jogjakarta, Indonesia
  • 51 settlement profiles and GPS boundary maps completed in Yangon, Myanmar
  • 26 settlement profiles and GPD boundary maps are underway in Battambang, Cambodia

The present strategy for citywide profiling builds on the community surveying and mapping processes which community networks in Asian countries have been practicing for decades. The idea of this profiling initiative is to help urban poor communities in these countries to collect settlement and citywide information in a more systematic way and to strengthen the capacity of their networks to engage with local authorities on issues of land, housing, and access to basic services.

The mapping and profiling tools systemize the process and produce baseline information for each city. The profiling process also helps identify new community members and new leaders and encourages community members to look beyond their own settlement to understand that the problems they face are structural problems of the whole city and to think strategically and collectively for solutions that will work at city scale.

The process of citywide network-building through savings, surveying, and mapping builds trust, voice, and identity for urban poor networks. The information they collect about their settlements helps them craft alternative solutions that address the problems of individual communities while simultaneously developing a framework for addressing the problems of land and housing for poor settlements for the city as a whole.

The focus of this particular initiative is on strengthening settlement profiling and mapping as tools for urban poor community networks. These tools only have meaning and gain momentum when they are part of the network’s larger mobilising strategy. If this process is to be led by communities from the start to finish it has the capacity to build the confidence and capacity of local communities to engage with their local authority around alternative solutions that are based on real information – knowledge that most city planners do not have access to. Thus, the emphasis of this first phase of the profiling process is on training and learning to strengthen the building blocks of citywide profiling.

Training workshops were conducted in all five cities. An important part of these training workshops was making sure that the local groups understood the big picture along with the details and could understand the value of this new learning within their ongoing work.

The two main activities in this phase include:

  1. Learning to build tools for a citywide information collection strategy
  2. Learning to prepare a GIS map and fill out a settlement profile questionnaire for a few settlements

The settlement profiling training lasted three to four days in each city. The content of the training was tailored to respond to local needs while overall learning principles remained consistent. An overview of the agenda and activities undertaken is below. The steps for training flowed with the learning needs of each team.

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  • General background: Why settlement profiling? Why citywide? Linking profiling to savings and upgrading. Understanding why we are collecting settlement information and not household information at this stage.
  • What information and preparation is required before profiling and mapping? Coming to a common understanding about the municipal boundaries within the city and prioritizing.
  • Spread and total number of settlements within the different municipal divisions. The idea of this exercise is for the team to understand the whole city and then to break it into smaller parts for easier and more flexible implementation.
  • Deeper understanding of the current relationship between the community and local government.
  • Better understanding of the skills and capacities of the support professionals and the community networks that are currently available.

While many of the groups had experience with community mapping, using the GPS instrument to map their settlements was fairly new to most. All the groups had some experience with hand-drawn community maps showing structures. In the past these maps were transformed into professional maps with the help of the architects and looked more like cadastral maps. The idea of the present GPS mapping is only to collect the data on the boundaries of the settlement and to map the basic services.

Every team discussed and listed the steps for the three phases of the data collection process: before, during, and after the profiling. This framework consolidated what needed to be done from start to finish.

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Learning to use the GPS instrument to map the boundary of the community: One to four settlements were mapped during the training depending on the preparation and readiness of the communities. Finding the GPS coordinates got the attention of the young men and women in the settlements and many of them wanted to learn to use the GPS instrument, which was a big attraction. In Battambang Cambodia, the city officials were very much engaged with the mapping process. However this did not necessarily make the process more beneficial for communities to learn. In Jhenaidah, Bangladesh the mayor was also engaged, gave his blessing, and joined at the beginning and the end of the training. Of the five cities, Battambang and Junaidah were the two cities where local officials were engaged in the process from the start.

Going through the profile questionnaire: The original SDI form was translated into the local language in all five cities. In the beginning, we walked through every question on the form. This took a long time and was sometimes cumbersome, as it was easy to loose the attention of the local team. The other way was to walk through the questionnaire section by section. Either way, briefing the team on the different parts of the questionnaire at the beginning of the process was found to be a useful strategy as it helped the local team to understand the big picture and made the specific sections easier to understand.

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Teams in the field reported back to each other and the learning of the two days were consolidated. There was more clarity on the ‘before’ and ‘during’ steps. If dummy forms were filled out, then these were verified and corrected for errors.

There was some introduction to the data uploading process, but this was not so successful at this stage since the local teams already had a lot of information to process. In cities where there was a fourth day in the training, the support NGO used the time to discuss its own role and consolidate its strategy. Some general steps that evolved by the participants for the 3 phases of profiling are listed below. The specifics of this process changed from group to group.

Preparation before profiling:

  • Decide municipal township / division / settlement
  • Collect the general map if available
  • Collect information of settlement
  • Obtain permission from township administration
  • Set up timeline
  • Schedule meeting to train the local community
  • Learn to work with the GPS device
  • Prepare questionnaire and stationery
  • Young professionals, network leaders, and local community leaders form teams for the field activity: one team to work with the GPS device, one to record the data, one to take photos, one to mark pathways and landmarks, and one team to administer the survey form.

During profiling:

  • Plan for a meeting place
  • Prepare for GPS / local government / draft map
  • Set up time for mapping and profiling
  • Gather information
  • Edit information
  • Glimpse of first rough analysis
  • Upload informaton onto platform

After profiling:

Data team and technical team work together on the following:

  • Preparation of the profiling report
  • Planning next steps with citywide network and with the community
  • Plan for alternative proposals for upgrading / housing

Click here more information and photos from the team in Bangladesh.